We have been building websites and digital solutions for 16 years and we have a well-established support and maintenance service.
Websites are one of (if not THE) most important assets of a business or organisation. It is vital that you invest in the site’s upkeep so your users receive the best experience when they engage with your website. This means staying on top of updates/upgrades, and keeping up with digital trends to make sure user interaction is seamless.
With a dedicated client service contact, your requests will be assessed and triaged to the appropriate support developer, making sure you receive an efficient response and resolution time.
Whether it’s a small change request or a server side issue leaving your website unresponsive, our support team will manage all tasks with a high level of skill and quality assurance. You can be confident our best efforts will mean a successful outcome for your business.
We view all our Service Level Agreements as partnerships, where both parties are responsible for upholding certain responsibilities. After many years in the game, we know mutual respect between parties goes a long way to building a strong and secure relationship.
We look forward to the opportunity of working with you and providing your business with this essential service.
Contact Jenni on 02 6175 1822 to discuss this further or email jenni[at]c8.com.au