Client service - Team

Client service - Team

Byron Little

General Manager

 

As General Manager, Byron is responsible for the day to day operations and responding to new business requests and tenders.

His extensive experience includes working as a Creative Director for big four consulting firms such as PwC. Byron also worked with Optus during their brand transition, alongside top-tier advertising agency M&C Saatchi. At CRE8IVE, this unique mix of design and consulting experience is what gives Byron the insights to balance the competing demands and complexities in the studio, ensuring projects are delivered on time and on budget. 

Byron’s ‘can do’ approach ensures that things happen, promises are exceeded and, most of all, the agency as a collective delivers what we say we will.

 

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Naomi Lemmon

Client Service Manager

 

With more than two decades of industry experience, Naomi is a meticulous and effective client service manager. Since 2006 she has worked at CRE8IVE, facilitating the perfect environment for collaborative and innovative projects. Naomi has extensive knowledge of media, design and print production, and loves working with clients to build a strategy that is tailored to their specific needs.

An excellent communicator, Naomi values honesty and transparency. She prides herself on her ability to build authentic, long-lasting relationships with her clients. Understanding a client’s requirements and expectations and conveying them to the team allows her to set every project up for success. Her approachable, helpful and clear communication style ensures everyone is working towards a common goal to deliver outstanding results, on time.  

 

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Michelle van Eerde

Client Service Manager

 

Michelle is an accomplished Client Service Manager with a background in media and advertising. She has a breadth of experience working at various media agencies, where she managed high profile portfolios and negotiated with media outlets. A meticulous, process driven manager, Michelle has seen the fruition of award-winning advertising campaigns and developed processes for media coverage of sensitive events.

By fostering strong relationships with her clients, Michelle takes the time to understand their needs, and to produce the right creative solutions. Her media expertise gives her an edge by providing unique industry insights that help clients see where communication can take them. Her ability to balance both strategic thinking and the finer details are why Michelle’s projects consistently surpass expectations.