Lifeline Canberra plays a crucial role in the Canberra community, supporting people in crisis and saving the lives of those experiencing thoughts of suicide. They approached us, seeking a new website to underpin their strategic organisational goals into the future. This included accepting online donations, streamlining their workplace training services and communicating to the community more effectively; essentially digitising their organisation.
Digital isn't just about your website, it's intrinsically linked with your whole of business strategy. As part of the discovery for the website, we conducted a digital business audit by looking through Lifeline Canberra's current systems and processes to see where we could develop solutions to make their work easier. These included the payment systems, accounting integration and communication platforms.
Short-term, we have given Lifeline Canberra a clean new website, but more than that we've provided digital tools to make their organisation more effective. Long-term, we have implemented a robust tracking and analysis strategy, allowing them to make informed decisions about their digital presence and make adjustments into the future.